For Patients

FAQs for Patients

Frequently asked questions

Find answers to common questions

How does Lace AI Pro differ from the original LACE?

Lace AI Pro is the brand new version of LACE (Listening & Communication Enhancement) designed to enhance your auditory training experience with advanced AI technology. We offer personalized exercises, games/trivia, real-time feedback, and exciting new features to help improve your listening and comprehension skills.

What does Lace AI Pro do?

Lace AI Pro helps people experiencing hearing loss or difficulty keeping up with conversations in noisy environments. We help you improve key listening and comprehension skills, to get you better connected with the world around you.

How do I access Lace AI Pro?

To access Lace AI Pro, please speak with your audiologist. They can provide you with information on how to get started with training!

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What are the key new features of Lace AI Pro?

New features include personalized content, games, jokes, trivia, and a communication partner app to make your training more fun and effective.

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How does Lace AI Pro improve my hearing?

Lace AI Pro improves your ability to process and understand speech in challenging situations, like noisy environments or fast speech. While it doesn’t improve the physical aspect of hearing, it enhances listening and communication skills, helping your brain compensate for hearing loss or challenges.

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How do I access the original LACE?

The original LACE Auditory Training will be retired soon and if you fill out the form above, we'll get you into the new Lace AI Pro.

In the meantime, if you'd like to access the original LACE Auditory Training program, it is still available at https://www.lacelistening.com.

Is Lace AI Pro based on science?

Yes, Lace AI Pro was developed with top audiologists and is backed by over 80 peer-reviewed studies, making it one of the most studied and widely used auditory training tools across the globe. Plus, now it’s really fun to use.

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Can I customize my training?

Yes! Lace AI offers customizable training plans tailored to your specific needs to help you get the most out of your auditory training.

How often should I use Lace AI Pro?

Regular use is recommended for the best results. Your audiologist can provide specific guidance based on your individual needs.

Generally, you should aim to train daily or every other day for a total of 30 exercises, which should take between 15 to 20 minutes to complete.

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Do I need a hearing aid to benefit from Lace AI Pro?

No, you don’t need hearing aids to benefit from Lace AI Pro. It’s designed for anyone experiencing hearing, listening, or communication difficulties, including those with Auditory Processing Disorder. However, if you do wear hearing aids, we recommend using them during training for optimal results.

Is Lace AI Pro appropriate for children?

Lace AI Pro is developed for adult learners, with material rated at an 8th-grade level. While it’s not specifically designed for children, we are continually exploring options for future products, including versions tailored for younger users.

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Will there be ongoing support for Lace AI Pro users?

Absolutely. We provide robust ongoing support, including FAQs, in-app instructions, and a dedicated support team to assist with any questions or issues you may encounter.

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Is there a cost to using Lace AI Pro?

Please refer to your audiologist for details on any associated costs with using Lace AI.

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Reach us to learn how Lace can support your hearing care journey.

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