LACE: A Big Payoff for Our Practice
Since opening our clinic in late 2008, over 80% of our patients receiving new hearing aids have undergone LACE auditory training. LACE has proven to be a valuable asset, with only a few exceptions due to cognitive impairments or lack of access to a computer. We have seen nothing but positive results.
Streamlined Follow-Up Process
Our protocol involves starting LACE training in-office during the first follow-up visit, typically 3-5 days after fitting. Patients complete additional sessions in the office before continuing at home. This approach has significantly reduced the need for follow-ups, saving time and resources. The initial 30-minute LACE orientation yields a substantial economic payoff for our practice.
Zero Hearing Aid Returns
Since incorporating LACE with hearing aids, we’ve had zero returns from LACE-trained patients. The only returns came from patients who either were not qualified for LACE or refused to participate. LACE fosters a strong bond of trust with our patients, making them active participants in their auditory rehabilitation.
Driving Referrals and Marketing Success
LACE also generates referrals; spouses often seek hearing aids after observing their partner's progress with LACE. Moreover, LACE has been a powerful marketing tool, featured in our direct mail and newspaper ads, attracting patients specifically interested in comprehensive auditory training.
A Total Hearing Healthcare Solution
By integrating LACE into our standard hearing aid fitting process, we demonstrate genuine care for our patients. Any practitioner not using LACE is missing a major opportunity to minimize returns, maximize patient satisfaction, and increase referrals.
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As highlighted in this guest post, the impact of incorporating auditory training into clinical practice is profound. From reducing hearing aid returns to increasing patient satisfaction and driving referrals, the benefits are clear.
With Lace AI Pro, we’ve taken these proven principles and enhanced them with cutting-edge technology. Our platform not only continues the legacy of LACE but also introduces innovative features designed to further improve patient outcomes and support your practice's growth. Join us in revolutionizing hearing care and become a partner today.
